Government & Public Sector

Enhancing Public Sector Efficiency and Citizen Engagement with Salesforce

We empower public sector organisations to achieve operational excellence and deliver superior constituent experiences. Understanding the unique challenges of government agencies, we provide tailored solutions to enhance efficiency, transparency, and citizen satisfaction leveraging Salesforce Public Sector Solutions.

 

  • • By creating a 360-degree view of constituents, we help agencies deliver personalised and responsive services, enhancing communication, engagement, and trust between government organisations and communities.

 

  • • Our deep expertise in integrating industry-specific platforms into Salesforce centralises data and streamlines processes, improving workflow automation and ensuring regulatory compliance.

 

  • • We deliver high-value, cost-effective solutions tailored to the specific needs of public sector organisations of all sizes, enabling them to leverage advanced technologies and best practices efficiently and effectively.
Higher Education and not-for-profit

Helping organisations that have a purpose to help others is in our DNA and closely aligned with our values.

We assist medium to large education providers to shape their digital campus, making collaborative tech personalised and accessible for students, faculty and alumni.

 

Enhance the entire student journey, from admissions and enrolment to self-paced learning programs and staying in the loop after graduation. You know how you want to engage – we make it happen.

 

We help social enterprises, care providers, and service providers innovate functionality and streamline processes so you can concentrate on the cause. Events, fundraising, marketing, dashboards and reports affect how your customers perceive and interact with you. Our expertise is in refining these experiences through smart integrations.

We’re excited about the enormous potential this project has unlocked for our organisation. We now have the backend setup we need to innovate and roll out a range of digital initiatives. We’ve also gained an agile and strategic technology partner that gives us complete confidence in what we can achieve moving forward, whichever way we pivot
Popy Bernardo
Chief Information Officer
YHA Australia

Communications, Media and Entertainment

If your company lives in digital ad sales, radio and TV advertising, traditional print media and telecommunications, we understand the idiosyncrasies of your industry.

We ensure your data works for you to realise more cohesive and personalised customer journeys. This includes integrating into traffic and order management systems, optimising the journey of managing ad-sales and providing customer portals to work and engage more closely.

We also simplify quoting and billing processes to help you become more responsive by simplifying processes leveraging products that streamline CQP (configure, price, quote), billing and revenue recognition processes.

Featured Case Study
Southern Cross Austereo: Tuning in to Digital Innovation

Reaching more than 95% of Australia’s population, Southern Cross Austereo (SCA) is one of the country’s leading media companies. The organisation spans radio, television, and digital assets, delivering entertainment and media solutions across an extensive portfolio of multimedia brands.

Hospitality, retail and consumer goods

POS, eCommerce, Supply Chain or Customer Experience? We have likely heard and seen it all.

From streamlining your staffing across food and beverage outlets to creating a customer 360-view – we integrate industry-specific platforms into CRM to centralise customer data and support sales and service processes so you can personalise your marketing.

 

In the retail realm, we design our implementations to broaden your customer base and increase sales. We make it easier to manage rewards, discounts and loyalty programs and deploy world-class service center implementations.

 

For hospitality contexts, our work helps streamline your staffing across food and beverage outlets, and connects membership-based organisations more closely to their customers through integrated marketing, sales and customer support processes.

Financial Services

For organisations that deal in cryptocurrency, non-bank lending and mortgage broking – we support your digital journey.

We deliver the latest technology with flawless data accuracy to pave the way for frictionless customer experiences and continued growth. Our expertise includes marketing automation including CDP deployments, sales and service processes, and integration with blockchain, OCR or business applications.

 

While we’ve mastered these industries, we continue to share ideas, methodologies, and knowledge across fields. The more we learn, the more we know, and the more we can help you grow.

Keep exploring
Case Study
Grill’d: Powering Efficient Growth with Smarter Integrations

Grill’d needed integration and automation solution that would empower the organisation to grow and innovate by leveraging their existing technology assets, instead of being negatively impacted by them. The MuleSoft solution delivered by J4RVIS was one of the key pillars in this journey.

Case Study
Baxe: A Game-changing Solution for a Digital Pioneer

BAXE is on a mission to redefine digital experiences by pioneering a new digital economy. Leveraging distributed ledger technology (DLT) and blockchain technology, the innovative start-up is introducing a new era of integrated payment systems.

Case Study
Southern Cross Austereo: Tuning in to Digital Innovation

Reaching more than 95% of Australia’s population, Southern Cross Austereo (SCA) is one of the country’s leading media companies. The organisation spans radio, television, and digital assets, delivering entertainment and media solutions across an extensive portfolio of multimedia brands.

We're ready to go.

1300 528 220

[email protected]

The Commons
388 George Street
Sydney, NSW 2000

VIC
Level 2, 696 Bourke Street
Melbourne, VIC 3000

QLD
Level 6, 200 Adelaide Street
Brisbane, QLD 4000

SA
Level 1, 89 Pirie Street,
Adelaide, SA 5000